Privacy policy

Privacy Policy

Last updated: February 21, 2025

This Privacy Policy describes how Ride Organized (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rideorganized.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.


How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

Communicate with you.

Provide, maintain, and improve the Services.

Comply with applicable legal obligations.

Enforce our terms of service.

Protect or defend the Services, our rights, and the rights of our users or others.


What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details: Your name, address, phone number, and email.

Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information: Your username, password, security questions, and other information used for account security purposes.

Customer support information: Information you choose to include in communications with us, such as when sending a message through the Services.

Note: Some features of the Services may require you to provide certain information about yourself. If you elect not to provide this information, you may be unable to use or access these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

Device information (e.g., IP address, browser type, operating system).

Information about your network connection.

Details about your interaction with the Services (e.g., pages visited, time spent on the Site).

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

Vendors and service providers who collect information on our behalf (e.g., Shopify, payment processors).

Business and marketing partners.

Publicly available sources.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.


How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To fulfill orders, process payments, manage your account, and provide customer support.

Marketing and Advertising: To send promotional communications and show you tailored advertisements. You may opt out of marketing communications at any time.

Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or malicious activity.

Service Improvement: To analyze usage trends and improve the functionality of the Services.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With vendors and service providers: To assist us in providing the Services (e.g., payment processors, shipping partners).

With business and marketing partners: To provide services and advertise to you.

For legal compliance: To comply with legal obligations, enforce our terms of service, or protect our rights and the rights of others.

During business transactions: In connection with a merger, acquisition, or bankruptcy.

We do not sell your personal information to third parties.


Cookies and Tracking Technologies

We use Cookies to power and improve our Site and Services. Most browsers automatically accept Cookies by default, but you can adjust your browser settings to remove or reject Cookies. Please note that blocking Cookies may negatively impact your user experience and limit the functionality of the Services.

For more information about the Cookies we use, visit Shopify's Cookie Policy.


Third-Party Websites and Links

Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


Children's Data

The Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at support@rideorganized.com to request deletion.


Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you.

Right to Delete: Request deletion of your personal information.

Right to Correct: Request correction of inaccurate personal information.

Right to Opt Out: Opt out of marketing communications.

To exercise these rights, please contact us at support@rideorganized.com. We may require verification of your identity before processing your request.


International Users

Your personal information may be transferred, stored, and processed outside your country of residence. If you are located in the European Economic Area (EEA) or the UK, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure adequate protection of your data.


Complaints

If you have concerns about how we process your personal information, please contact us at support@rideorganized.com. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.


Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: support@rideorganized.com
Address: Rehab, Second New Cairo, 11841, EG